Is it allowed?

• • Refunds are allowed for hotel room bookings under specific conditions such as overbooking, cancellation within the allowed period, or unsatisfactory services.

Method & Procedures:

• • To request a refund, customers must contact our reservations team via [info@tuliphotelsuites.com/https://tuliphotelsuites.com/contact]within the specified timeline.
  • Refunds will be issued in the same payment method used for booking.

Terms & Timelines:

• • Refund requests must be made within 48 hours from the booking date and not arrival date
  • Refunds are subject to verification of eligibility based on the terms of booking.

How long will it take for refund to be processed?

• Refunds will be processed within 7-14 business days from approval and subject to the card provider bank.