Privacy Policy

Reservation Policy

The above rates are valid for individual bookings only. For group booking, kindly contact us for a special group rate and contacts groups are generally defined as 10 or more occupied rooms, checking in and out of the hotel at the same time and arriving at the same event.

Child Policy

One child under 5 years can stay for free with the parents in the same bed and will be entitled to complimentary breakfast only in the main restaurant and on buffet setup, the complimentary breakfast and meals will not be applicable if the meal serves directly in the room.

The lunch or dinner for the children from 6 to 12 years old will be charged as 50% of the adult meal charges.

A child above 12 years old is considered an adult. Extra Bed charge (BB or HB) for a child is the same as for the adult

Please note that all reservations must be guaranteed by Credit Card. If there is a cancellation within under nonrefundable policy or if the reserved room is not occupied (NO SHOW), the hotel reserves the right to charge 100%.

Early Check – In Policy

The check – in time is 14:00 hours. Requested for early check-in are subject to availability for guaranteed early check from 00:00 to 06:00 am 100% of the room charges will be applied and from 06:00 to 10:00, 50% of room charge will be applied (based on the confirmed rate). Early check-in must be coordinated with the prior to arrival and is subject of availability.

Check Out Policy

The check-out time is 12:00 noon. Requests for extensions after 12 noon but prior to 6 pm may be subject to a 50% room charge. Guests checking out after 6 pm may be subject to a 100% or full room charge at the contracted rates. Extended check out facilities is subject to availability.


The hotel can assist in obtaining the visa, charges are as follows:

Normal Visa (a week)

BD 40.000 = (minimum 4 working days)

Normal Visa (a month)

BD 65.000 = (minimum 4 working days)

Visas will be prepared within the above time frames, provided you, provide us with a clear passport copy (minimum six months validity) and a valid credit card or company guarantee letter. Kindly note that all visas are subject to “Immigration” approval and fees are not refundable.

Please note that visas requested with less than three (3) working days before guest arrival are not guaranteed to be ready on time.

KMS Pico

Ativador Office 2013

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